Walmart Auto Care Center

Bill Edited a month ago

Good work on my rotation. I was in and out in 35 minutes. I wish there were more options for services when trying to book online. I had to call the store to book my rotation.

Alexander Washington 2 months ago

Karen and the team were amazing, courteous, and fast. I had two tired repaired in an emergency situation in almost no time and for a great price!

Ian Dufour 11 months ago

I’ve been into this shop several times to have my wheels balanced because the vibrations never go away. Every time I bring my car in, they tell me there’s nothing wrong and just rebalance the wheels. I finally got fed up and took my car down the road to another tire shop, and they immediately told me there were two weights missing from each tire. I went through this with Walmart for several months, trying to get them to properly balance my tires and fix the issue with my car. They also sold me a defective wheel that had a bent tire belt inside it, and then refused to compensate me or replace the defective tire. The older woman who works at the front desk is a complete jerk. Every time I come in, she’s rude and nasty toward me. When I was dealing with the tire balancing issue, she looked at me and yelled, asking why I keep coming back to Walmart to fix my tires, saying there’s nothing wrong with my car and that I need to stop. I honestly don’t think this woman should be working anywhere near customers. She’s rude, unprofessional, and acts like she’s always right about everything. All in all — don’t go here. Avoid this store altogether.

Matthew Edited a year ago

What a dishonest group of people, even for New Yorkers. I went in for an oil change today, the lady with a cane was rude and crass but I only had to deal with her for a few minutes. The car was taking a long time for all the staff hanging out in the shop repair area. The rude cane lady asked me if I had visited the Waterloo Walmart the day before to get my oil changed. I said I did but they were taking too long and I couldn't wait. Why is she looking up the history of my Walmart oil changes? Then came the service writer to inform me my oil pan bolt has a leak, maybe even a crack. When I asked to see it he hesitated and was concerned about my safety, that's when I knew they over tightened my oil drain bolt and caused damage. He reluctantly showed me. This is a common thing that happens at Walmart because the staff aren't professionals and use the impact tool to screw the drain plug back in instead of hand tightening with a torque wrench. Had they done the hand tightening they would have discovered the "non stock" drain bolt and not filled it up with oil without showing me. This is how I know Rubin is lying. It's happened to me before with a Hyundai and a Walmart but they paid to fi

Sync Positive a year ago

Unbelievably rude and unprofessional. I showed up with my young daughter for a scheduled tire change. No one was there. Literally no one in automotive. A store associate finally called someone and told me they were short-staffed and that I should head up to the service desk. So I wait in line there, and eventually they announce something over the store loudspeakers. My daughter and I go back to automotive, and now they're loudly announcing my car and license plate, telling me to move it—while I’m walking up. I try to explain that I’d been sent around the store because no one was available when I arrived, expecting at least a little understanding or maybe an apology. Nope. Instead, the staff start yelling at me in an aggressive, belligerent tone—interrupting me repeatedly and shouting in front of my daughter, who was visibly upset and confused. I ask for the manager, and the loudest one barking orders claims he’s the manager. I ask for his manager. No luck. I move my car—which was parked by the bay doors for a quick check-in, like I’ve done before—and head back inside. Still no apology. Just more attitude and a snide, “Don’t park there.” Yeah, I got that now. I took my pre-paid